Privacy Policy

This Privacy Policy describes the ways in which we, collect, hold and use information about people who visit sensoryguru.com

By using the website, you consent to the collection and use of information as set out in this Privacy Policy.

1. Intended use of personal data

 Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with personal data.

We may collect and use personal data to provide you with products or services, bill you for products and services you request, market products and services which we think may be of interest to you, communicate with you for other purposes which are evident from the circumstances or about which we inform you when we collect personal data from you.

2. Cookies

 We use cookies to track visitors to our website and to gather information on the pages that are being visited. These details are in no way personal or identifiable details and will never be shared. Our cookies are for the sole purpose of improving the performance of our website for you, the user; this includes allowing us to gather statistics which will enable us to make our website and product portfolio more personal and relevant to your needs.

By using the Sensory Guru website, you consent to the use of data captured by cookies. Cookies allow us to do multiple things to enhance and improve your browsing experience on our website. If you wish to turn off cookies, please adjust your browser settings. Our website will continue to function without cookies.

3. Information we collect from visitors

 The following points set out how information is collected from people that visit the site.

Google Analytics

Google Analytics cookies collect information such as the date and time that you accessed the website, what pages you visited, how long you spent on the website and referring website addresses. It also gathers information such as your IP address, browser type, domain name and operating system.

Google Analytics helps us evaluate the use of our website, compile reports on website activity and understand what content is popular. This enables us to ensure we provide you with content that you will enjoy and find useful.

Should you not wish for your website visits to be recorded by Google Analytics, you are able to opt-out with the addition of a browser add-on: tools.google.com/dlpage/gaoptout/

Google AdWords

Using a Google Adwords code within the site we are able to see which pages lead to contact from our customers. This helps us, as we are able to make better use of our paid search budget through Google Adwords.

Information on Google’s use of cookies for Adwords can be found here. You can also opt out of seeing personalised ads by following this link.

Mailchimp

We use Mailchimp to send email communications.

If you sign up to receive emails from Sensory Guru, we will use the information you give us to provide the service(s) you have requested.

If you receive the HTML-formatted version of a newsletter, your opening of the newsletter email is notified to us and saved. Your clicks on links in the newsletter are also saved. These statistics are used to give us an indication of the popularity of the content and to help us make decisions about future content.

If you inform us that you wish to cancel a subscription we will remove you from our mailing list.

Survey Monkey

We may occasionally send surveys to our customers to evaluate the services that we provide.
These surveys are voluntary and the information that you provide will be handled in accordance with the terms that are set out in this Privacy Policy.

Survey Monkey host the surveys and collect the responses that you submit. For information on how Survey Monkey handles the data you provide, please see their Privacy Policy.

4. Personal Identification Information

 We will only collect personal identification information from users if you voluntarily submit information to us (e.g if you subscribe to our newsletter or fill out a form). Users have the right to refuse to supply personal identification information, although there may be some cases where this means that you will be unable to download certain content that is available on the website.

Unless we have your permission, or unless required to do so by law, we will never sell, distribute or lease any personal information to a third party.

5. How We Store and Protect Your Information

 We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

6. Data Transfer Abroad

 Sensory Guru has a network of resellers, which sell our products internationally. If you are based outside of the UK and provide us with your contact information we may provide the reseller based in your location with the information if they will be suited to serve your requirements.

7. Changes to This Privacy Policy

 We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you by means of a notice on our home page.

This privacy policy was last updated January 2020

8. How to Contact Sensory Guru

 We welcome your views about our website and Privacy Policy. If you would like to contact us with any queries or comments, please email: info@sensoryguru.com, call +44(0)1892771381 or write to: Sensory Guru Ltd, The Barn, Hodore Farm, Parrock Lane, Hartfield, East Sussex, TN7 4AR, United Kingdom