Privacy Policy

Effective Date: January 2025

Sensory Guru Limited ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sensoryguru.com] ("Website").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and any other information you voluntarily provide through forms, account registration, or contact submissions.
  • Non-Personal Information: Includes browser type, device type, IP address, pages visited, time spent on the site, and other analytics data collected automatically through cookies or similar technologies.
  • Payment Information: If you purchase products or services, we collect payment details, processed securely via third-party payment providers (e.g., PayPal).

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill orders, including sending confirmations and updates.
  • To respond to inquiries, support requests, or provide product information.
  • To personalise and improve your experience on our Website.
  • To communicate updates, promotions, or marketing messages (with your consent).
  • To analyse Website usage trends and performance for continuous improvement.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third parties that assist us in Website hosting, payment processing, shipping, or analytics.
  • Legal Requirements: If required to comply with applicable laws or legal proceedings.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the assets involved.

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance your browsing experience, track Website performance, and understand user preferences. You can manage cookie preferences via your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing at any time.
  • Object to or restrict certain data processing activities.

To exercise these rights, contact us at info@sensoryguru.com

6. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to secure your data, no method of transmission over the Internet or electronic storage is completely secure.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices or content, and we encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Please review this page regularly for updates.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Sensory Guru Limited
The Barn, Hodore Farm, Parrock Lane, Hartfield, East Sussex, TN7 4AR
Email: info@sensoryguru.com
Phone: +44(0)1892 771381